SaaS UI/UX Design Agency
We design product interfaces for SaaS teams whose product outgrew its UI — flows, screens, and a design system your engineers can ship behind. Fixed scope, 3–5 weeks, and you work with the designer directly, not a project manager.
Your product outgrew its interface
Three signals we hear on nearly every intake call. If two or more sound familiar, the interface is costing you revenue — quietly, every week.
Churn blames features, but the data says UI
Users sign up, poke two screens, and never come back. The roadmap keeps shipping features, yet activation stays flat — because the path from signup to first value is a maze nobody designed on purpose.
Support tickets are doing your UX research
“Where do I change the billing email?” asked 40 times a month is not a support problem — it is an information-architecture problem wearing a support costume. Every recurring ticket is a screen that failed.
Demos need a tour guide
Your sales engineer narrates every click because the interface cannot explain itself. Prospects nod through the call, open the trial alone, and stall on the first dashboard. The demo-to-paid gap is a design gap.
UX design services we ship for SaaS
A complete, engineering-ready package — not a Dribbble shot and a goodbye. Every artefact below is part of the standard scope.
User flows & IA
The jobs your users came to do, mapped end-to-end — signup, activation, the daily loop, the upgrade moment. We fix the architecture before we touch a pixel.
Wireframes that decide
Low-fidelity, fast, and brutal — layout and hierarchy argued out in days, not weeks. You review flows while they are still cheap to change.
UI system & screens
High-fidelity screens built on a tokenised component system — colour, type, spacing, states. Consistent across every surface, ready to extend without us.
Web app & dashboard UI
Data-dense surfaces designed for daily use — tables, filters, empty states, loading skeletons, error toasts. The unglamorous 80% most agencies skip.
SaaS onboarding design
Signup-to-first-value redesigned as a measurable funnel — checklist patterns, progressive disclosure, and the empty states that convert trials instead of losing them.
Dev-ready Figma handoff
Auto-layout, variables, named components, documented states — reviewed by the engineer on our team before your engineers ever open it. Handoff that ships, not a Figma graveyard.
Why product UI/UX is its own discipline
Designing a SaaS product is not the same job as designing a marketing site. A landing page is judged in seconds; a product interface is judged for years — every weekday, by the same users, on the same screens.
Product design decisions tie to activation, retention, and expansion metrics — not to taste. A beautiful dashboard that hides the primary action is a failed dashboard. We design against the numbers your board reads: time-to-first-value, weekly active usage, support-ticket volume per feature.
- B2B SaaS is the home turf. Dashboards, admin panels, billing surfaces, role-based views — the patterns we ship weekly.
- States are the real work. Loading, empty, error, zero-data, over-quota — every state designed, not discovered in production.
- Design systems, not screen piles. Tokens and components your team can extend after we leave — the engagement ends, the system keeps shipping.
- Engineer in the room. Every file is reviewed for buildability before handoff — feasible spacing, sane breakpoints, no 9-state hover fantasies.
How the engagement runs
A predictable 3–5 week shape, scope fixed before kickoff. You talk to the designer doing the work — there is no account manager to lose detail in translation.
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1
Audit & flows (week 1)
Product walkthrough, analytics review, support-ticket mining, and the user flows that matter — mapped, argued, and signed off.
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2
Wireframes (week 2)
Layout and hierarchy locked in low fidelity. Daily Loom walkthroughs; changes cost minutes here instead of weeks later.
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3
UI system (weeks 3-4)
High-fidelity screens on a tokenised component system — states, edge cases, and the dark mode your users keep asking about.
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4
Handoff (final week)
Engineer-reviewed Figma, token files, and a 60-min walkthrough with your dev team. Two weeks of free async support after delivery.
Recent product work
A small selection — the rest lives on the portfolio page.
More case studies on our portfolio page.
Frequently asked
Five questions we hear in nearly every founder call. If yours is not here, send it via the booking form — the answer is usually one paragraph.
- Q01 How much does SaaS UI/UX design cost?
- The published range is $8k–$30k — the lower bound is a focused dashboard refresh, the upper bound a full multi-surface product covering onboarding, settings, and admin. The exact number is fixed after a 30-minute scope call and does not move unless the scope does. No quote wall: the range lives on our pricing page, dated and updated when it changes.
- Q02 How long does a UI/UX engagement take?
- Three to five working weeks, fixed scope: one week of audit and flows, one week of wireframes, one to two weeks of UI system build, and a final week of engineer-reviewed handoff. We confirm the single number — weeks and dollars — on a 30-minute scope call before anything is signed.
- Q03 Do you redesign existing products or only design new ones?
- Both, and most of our engagements are redesigns of shipped SaaS — live products with real users whose habits we must not break. The app redesign case study on this site is exactly that shape. If you are not sure whether the interface is the problem, send the URL: the free 15-minute audit is the zero-risk way to find out.
- Q04 What does developer handoff look like?
- The engineer on our two-person team reviews every file before your engineers see it — auto-layout, variables, named components, documented states, sane breakpoints. The same standards we publish in our Figma handoff handbook. You get working files your team can build from on day one, not a static picture of an interface.
- Q05 Can you design just an MVP?
- Yes. MVP scope sits at the lower bound of the published range — core flows, the screens that prove the product, and a starter system that will not collapse when you add features. Design only, no dev lock-in: the files are yours, and any engineering team can build from them.
Ready to make your SaaS impossible to ignore?
Thirty minutes, no slides. We will look at your current identity together, name the gaps, and tell you whether a five-week engagement is the right call.